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Contents
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Contents Figures and Tables IX Preface xi Acknowledgments xiii Chapter 1. Understanding Agency Failure Chapter 2. Reliable Decision Making and the Influence of Political Incentives 17 Chapter 3. Shifting Political Incentives at NASA and the FDA 37 Chapter 4. Organizational Structure and the Design of Reliable Systems 71 Chapter 5. Subordinate Expertise and Reliable Organizations 101 Chapter 6. Systems versus Components: Seeking Greater Reliability at NASA and the FDA 129 Chapter 7. Acceptable Risks 163 References 177 Index 185 ...
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