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Abbreviations ARIST Annual Review of Information Science and Technology ASK anomalous state of knowledge CSCW computer-supported cooperative work CSE cognitive systems engineering CWA cognitive work analysis ELIS everyday-life information-seeking HCI human-computer interaction HIB human information behavior HII human information interaction ICT information and communication technology IR information retrieval ISB Information-seeking behavior ISIC Information-seeking in context LIS library and information science MEA means-ends analysis MIS management of information systems OPAC online public access catalogs PIM personal information management PIO passenger information officers ...

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