Behind the Smile, Second Edition: The Working Lives of Caribbean Tourism

Title Page, Copyright, Dedication

Behind the Smile Behind Smile The Working Lives of Caribbean Tourism George Gmelch THE This book is a publication of Indiana University Press 601 North Morton Street Bloomington, IN 47404-3797 USA http://iupress.indiana.edu Telephone orders 800-842-6796 Fax orders 812-855-7931 Orders by e-mail iuporder@indiana.edu© 2003 by George Gmelch All rights reserved No part of this book may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage and retrieval system, without permission in writing from the publisher. The Association of American University Presses’ Resolution on Permissions constitutes the only exception to this prohibition. The paper used in this publication meets the minimum requirements of American National Standard for Information Sciences—Permanence of Paper for Printed Library Materials, ANSI Z39.48-1984. Manufactured in the United States of America Library of Congress Cataloging-in-Publication Data Gmelch, George. Behind the smile : the working lives of Caribbean tourism / George Gmelch. p. cm. Includes bibliographical references (p. ). ISBN 0-253-34272-4 (cloth : alk. paper) — ISBN 0-253-21615-X (pbk. : alk. paper) 1. Tourism—Caribbean Area—Anecdotes. 2. Tourism—Caribbean Area—Employees—Anecdotes. I. Title. G155.C35 G63 2003 338.4’79172981—dc21 2002154825 1 2 3 4 5 08 07 06 05 04 03 To Nels, Rich, Steve, and Walt for sharing thoughts and ideas over the years. ...