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summary
A revolution in American medicine is in full swing, with the race from fee-for-service to fee-for-value at the front line in an epic battle that will transform healthcare delivery for decades to come. In America’s Healthcare Transformation, eminent physician leader Robert A. Phillips brings together key thought leaders and trail-blazing practitioners, who provide a wide-ranging exploration of the strategies, innovations, and paradigm shifts that are driving this healthcare transformation.
 
The contributors offer a panoramic look at the dramatic changes happening in the field of medicine, changes that put the patient at the heart of the process. Among other subjects, the essays evaluate innovative high quality and low cost care delivery solutions from around the United States and abroad, describe fundamental approaches to measuring the safety of care and the impact that guidelines have on improving quality of care and outcomes, and make a strong case that insurance reform will fundamentally and irreversibly drive delivery reform. In addition, America’s Healthcare Transformation reviews the role of health information technology in creating safer healthcare, provides a primer on the development of a culture of safety, and highlights ground-breaking new ways to train providers in patient safety and quality. Finally, the book looks at reports from Stanford Health Care and Houston Methodist which outline how successful behaviorally based strategies, anchored in values, can energize and empower employees to deliver a superior patient experience.
 
Drawing on the wisdom and vision of today’s leading healthcare innovators, America’s Healthcare Transformation provides a roadmap to the future of American healthcare. This book is essential reading for all health care providers, health care administrators, and health policy professionals, and it will be an invaluable resource in the effort to improve the practice of medicine and the delivery of healthcare in our communities and nation. 
 

Table of Contents

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  1. Half title, Title page, Copyright
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  1. Contents
  2. pp. v-viii
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  1. Preface and Acknowledgments
  2. pp. ix-xii
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  1. Contributing Authors
  2. pp. xiii-xviii
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  1. Part I. Patient Safety and Quality
  1. 1. Organizing Performance Management to Support High Reliability Healthcare
  2. Erin S. DuPree, Mark R. Chassin
  3. pp. 3-16
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  1. 2. Elimination of Unintended Variation in Patient Care
  2. Gary S. Kaplan
  3. pp. 17-30
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  1. 3. Fundamental Approaches to Measuring and Improving Patient Safety
  2. Sarah P. Slight, David W. Bates
  3. pp. 31-41
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  1. 4. The Organizational Culture that Supports Patient Safety
  2. Alberta T. Pedroja
  3. pp. 42-59
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  1. 5. The Role of Health Information Technology in Patient Safety
  2. Sarah P. Slight, David W. Bates
  3. pp. 60-71
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  1. 6. Training Physician Leaders in Patient Safety and Quality: Progress and Challenges
  2. Susan A. Abookire
  3. pp. 72-86
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  1. 7. Use of Registries and Public Reporting to Improve Healthcare
  2. Kasaiah Makam, Sandra A. Weiss, William S. Weintraub
  3. pp. 87-102
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  1. Part II. Healthcare Delivery Redesign
  1. 8. Achieving Higher Quality and Lower Costs via Innovations in Healthcare Delivery Design
  2. Elizabeth Malcolm, Arnold Milstein
  3. pp. 105-112
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  1. 9. Population Health Management: The Lynchpin of Emerging Healthcare Delivery Models
  2. Julia D. Andrieni
  3. pp. 113-127
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  1. 10. Healthcare Delivery Redesign: Team-Based Care
  2. Nana E. Coleman, Alicia D. H. Monroe
  3. pp. 128-141
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  1. 11. Medicine Unplugged: Can M-Health Transform Healthcare?
  2. Ju Young Kim, Steven R. Steinhubl
  3. pp. 142-162
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  1. 12. Telemedicine: Virtually Redefining the Delivery of Care
  2. Jason Gorevic
  3. pp. 163-177
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  1. 13. Grand-Aides: Leveraging the Workforce for More Effective and Less Expensive Care
  2. Arthur Garson Jr.
  3. pp. 178-196
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  1. 14. Convenience Care and the Rise of Retail Clinics
  2. Tine Hansen-Turton, Kenneth W. Patric, Janet J. Teske
  3. pp. 197-214
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  1. Part III. Emerging Paradigms in the Practice of Medicine
  1. 15. Using Guideline-Based Medicine to Improve Patient Care
  2. Kunal N. Karmali, Philip Greenland
  3. pp. 217-238
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  1. 16. Precision Medicine: Expanded and Translational
  2. Hanh H. Hoang, Mauro Ferrari
  3. pp. 239-261
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  1. 17. Evidence-Based Medicine and Shared Decision Making
  2. Kasey R. Boehner, Victor M. Montori, Henry H. Ting
  3. pp. 262-278
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  1. Part IV. Healthcare Reform and New Payment Methods
  1. 18. The Rise of Consumerism and How Insurance Reform Will Drive Healthcare Delivery Reform
  2. James L. Field
  3. pp. 281-294
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  1. 19. Creating the Healthcare Transformation from Volume to Value
  2. Nikhil G. Thaker, Thomas W. Feeley
  3. pp. 295-316
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  1. Part V. Patient Experience, Engagement, and Services
  1. 20. Innovations in Patient Experience
  2. Deirdre Mylod, Thomas H. Lee, Sharyl Wojciechowski
  3. pp. 319-335
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  1. 21. Behavioral Economics and Stanford Health Care’s C-I-CARE
  2. Amir Dan Rubin
  3. pp. 336-344
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  1. 22. Impact of an Engaged Workforce on Patient Care: Our Culture of I CARE
  2. Marc L. Boom
  3. pp. 345-354
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  1. Index
  2. pp. 355-376
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