Title Page

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p. iii

Copyright

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p. iv

Contents

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pp. v-vi

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About the Authors

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p. vii

CHRIS BENNER is an assistant professor of geography at the Pennsylvania State University...

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Foreword

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pp. ix-xiii

The idea for the research project that forms the basis of this book first emerged out of the efforts of Working Partnerships USA (WPUSA) in Silicon Valley, and the Center on Wisconsin Strategy (COWS) in Wisconsin. Both organizations have experimented with building labor market intermediaries as part of a...

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Acknowledgments

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pp. xv-xvii

The research project that forms the basis of this book emerged out of the policy and advocacy efforts of Working Partnerships USA in San Jose, California, and the Center on Wisconsin Strategy at the University of Wisconsin at Madison. Both organizations are “think-and-do tanks” dedicated to conducting...

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Chapter One

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pp. 1-23

Many Americans work in low-wage jobs at some point in their lives. For many of them, low-paid work is only a temporary situation and they are able to move over time to higher-paid positions with better career opportunities. A substantial number of people, however, remain in low-paid jobs for long periods of...

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Chapter Two

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pp. 24-57

Most workers, especially those in the lower tiers of the labor market, search for employment opportunities within the area accessible by daily commute. Similarly, employers search for employees to fill job openings primarily from within regional labor markets. Clearly there are exceptions to this, at both the...

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Chapter Three

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pp. 58-97

The central question that drove the research for this book was this: how do labor market intermediaries affect labor market outcomes for disadvantaged workers? Answering this question requires knowing both how prevalent LMIs are in the labor market and how they affect labor market processes. To understand how...

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Chapter Four

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pp. 98-124

To date, there has been little comprehensive work quantifying the incidence and nature of intermediary use in the U.S. economy. There have been case studies of certain sorts of LMIs, although most of them simply highlight “best practices” and few try to profile the average experience, as we did in the previous...

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Chapter Five

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pp. 125-170

In the previous chapter, we reviewed data from the Survey of Labor Market Intermediary Use to examine the nature of LMI use by workers in two regions, and we considered the differential experience of workers who are disadvantaged by education, income, or race. Here we give further consideration to the...

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Chapter Six

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pp. 171-222

Many workers solve the dual problem of job-seeking—that is, how to collect information about jobs and how to signal their reliability to employers through referrals—without using formal intermediaries. One could, for example, seek employment possibilities via newspaper classified ads, the Internet, and other...

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Chapter Seven

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pp. 223-236

When the planning for this research project began in the late 1990s, the term “labor market intermediary” was nearly unknown. Indeed, a full-text search of nearly four thousand scholarly journals indexed by ProQuest reveals only ten articles from 1987 to 1996 that mention the term. Though still hardly a household term...

Appendix

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pp. 237-258

Notes

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pp. 259-269

References

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pp. 271-280

Index

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pp. 281-290