Designing for Users: Online Information Literacy in the Middle East

Librarians from Zayed University in the United Arab Emirates (UAE) report on an empirical evaluation of the relevance and value of Infoasis (http://www.zu.ac.ae/infoasis), a Web-based information literacy tutorial developed and tailored to the Arab student population of the Emirates. After the successful implementation of this project, questions arose about the value of maintaining Infoasis, given the time intensive nature of this activity. Was the tutorial relevant and useful to students? Was it being used by students, and what factors contributed to the engagement (or not) of students with the tutorial? Survey results concluded that students found the tutorial both relevant and useful to their studies and that the design features tailored to the needs of the undergraduate Arab population were effective in ensuring usability. Reasons for poor usage of Infoasis outside the classroom are discussed.