We cannot verify your location
Browse Book and Journal Content on Project MUSE
OR
Combining Computing and Reference Desks In An Undergraduate Library: A Brilliant Innovation Or A Serious Mistake?

From: portal: Libraries and the Academy
Volume 2, Number 3, July 2002
pp. 391-400 | 10.1353/pla.2002.0061

Abstract

The Undergraduate Library at the University of Washington combined its reference and computer support desks into one service desk. Librarians are in disagreement on the advantages of this service, and in this article two librarians highlight benefits and drawbacks to the new service. Suggestions for improvement and advice for those considering such a collaboration are included.